Terms & Conditions

Welcome to Warisan Gold & Jewel Sdn Bhd (1546628-P). By accessing our website or purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • These Terms & Conditions govern the use of our website and services
  • By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian
  • We reserve the right to update or modify these terms at any time without prior notice

2. Products & Pricing

  • All products are subject to availability
  • Prices are listed in Malaysian Ringgit (MYR)
  • Due to gold price fluctuations, prices may change without prior notice
  • We reserve the right to cancel any order if there is an error in pricing or product information

3. Orders

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order at our discretion
  • Once an order is confirmed, changes or cancellations may not be allowed

4. Payments

  • All payments must be completed before order processing
  • We accept payments via HitPay and Atome
  • Orders will only be processed after successful payment confirmation

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors
  • We are not responsible for delays caused by courier services
  • Customers are responsible for providing accurate delivery information

6. Return & Exchange

  • All purchases are non-refundable
  • Exchanges are subject to our Return & Refund Policy
  • Items must meet the required conditions to be eligible for exchange

7. Product Information

  • We strive to ensure all product details are accurate
  • However, slight variations in color, weight, or design may occur due to lighting and manufacturing differences

8. Limitation of Liability

  • We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services
  • Our liability is limited to the value of the purchased product

9. Intellectual Property

  • All content on our website, including images, logos, and text, is the property of Warisan Gold & Jewel Sdn Bhd
  • Unauthorized use or reproduction is strictly prohibited

10. Privacy

  • Your personal data is handled in accordance with our Privacy Policy
  • By using our services, you consent to the collection and use of your information as outlined

11. Governing Law

  • These Terms & Conditions are governed by the laws of Malaysia
  • Any disputes shall be subject to the jurisdiction of Malaysian courts

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Warisan Gold & Jewel Sdn Bhd (1546628-P)
Unit G-06, Ground Floor,
Pangsapuri Services Sentul,
10, Jalan Sentul Perdana,
51000 Kuala Lumpur

📧 Email: warisankelantan888@gmail.com
📞 Phone: 012-406 7656