Payment Policy
At Warisan Gold & Jewel Sdn Bhd (1546628-P), we aim to provide secure, convenient, and flexible payment options for our customers.
1. Accepted Payment Methods
We accept the following payment methods:
a) Online Payment (via HitPay)
All online transactions are securely processed through HitPay, a trusted payment gateway. Supported payment methods include:
- FPX Online Banking (Malaysia)
- Debit & Credit Cards (Visa / Mastercard)
- E-wallets (subject to availability)
All payments made via HitPay are encrypted and protected to ensure a safe transaction experience.
b) Buy Now, Pay Later (via Atome)
We also offer flexible installment payments through Atome:
- Split your payment into 3 interest-free installments
- No hidden charges (subject to Atome terms & approval)
- Available for eligible customers only
Customers must comply with Atome’s terms and conditions when using this service.
2. Payment Terms
- Full payment must be made before order processing and delivery
- Orders will only be confirmed after successful payment verification
- We reserve the right to cancel any order if payment is not completed
3. Pricing & Currency
- All prices are listed in Malaysian Ringgit (MYR)
- Prices are subject to change without prior notice due to gold price fluctuations
4. Failed or Declined Transactions
If your payment is unsuccessful:
- Please retry using another payment method
- Contact your bank or payment provider for assistance
- Orders will not be processed until payment is successfully completed
5. Security
We prioritize your security:
- All transactions are processed via secure third-party providers (HitPay & Atome)
- We do not store your sensitive payment information
6. Refunds
- All payments are non-refundable (refer to our Return & Refund Policy)
- In the event of approved exchanges, adjustments will be handled accordingly
7. Contact Us
For any payment-related inquiries, please contact:
Warisan Gold & Jewel Sdn Bhd (1546628-P)
📧 Email: warisankelantan888@gmail.com
📞 Phone: 012-406 7656