Privacy Policy

Warisan Gold & Jewel Sdn Bhd (1546628-P) respects your privacy and is committed to protecting your personal data in accordance with applicable laws in Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, website, or engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)

We may also collect non-personal information such as browser type, device information, and website usage data for analytical purposes.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process orders and payments
  • To deliver products and services
  • To communicate with you regarding your orders or inquiries
  • To improve our products, services, and customer experience
  • To send promotional updates (only if you consent)
  • To comply with legal and regulatory requirements

3. Disclosure of Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

  • Payment gateways and financial institutions
  • Courier and logistics partners
  • Service providers assisting in business operations
  • Authorities if required by law

All third parties are required to handle your data securely.

4. Data Security

We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration. Secure systems and trusted payment gateways are used to safeguard your information.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality.

You may choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Warisan Gold & Jewel Sdn Bhd (1546628-P)
Unit G-06, Ground Floor,
Pangsapuri Services Sentul,
10, Jalan Sentul Perdana,
51000 Kuala Lumpur

📧 Email: warisankelantan888@gmail.com
📞 Phone: 012-406 7656